We want you to be happy and wearing your jewelry! If you are not delighted with your purchase, SilverQuest Designs will accept items for exchange or refund in new condition and in original packaging with proof of purchase within 30 days of ship date. All refunds will be issued to the original form of payment. Shipping and handling fees are non-refundable.
Please email us at firstname.lastname@example.org to initiate your return/exchange and to receive a Return Authorization #.
Please follow these return directions:
7015 Brook Rd.
Richmond, VA 23227
Include RA# on the outside of your package